We’ve been made aware of scam calls targeting policyholders and beneficiaries. In these calls, individuals pretend to be official representatives from National Guardian Life Insurance Company (NGL) and ask the customer to pay a deductible in order to process a claim. There has been NO data breach or security incident involving NGL systems. The scam calls appear to be part of a broader, opportunistic campaign by external actors, and the information used was NOT directly obtained from NGL systems.

Please know, we will never initiate calls to policyholders and request they pay a deductible or ask for payment methods that seem unusual or urgent. If you receive a call that seems suspicious or doesn't feel right, please hang up and contact us directly using the number on our corporate website (www.nglic.com) or in policy documents. Thank you! 

July 16, 2025